Blogs

Call Center Dashboards v1.1.6

This is a minor release that is fully compatible with the previous version (4.40.0-4.40.3). So all third-party plugins for 4.40 work for all minor versions (4.40.0-4.40.4). It contains several bug fixes and a new PayPal Commerce plugin.

Intro to Call Analytics for Business Owners

Calls are often the most instantaneous connection you can make with a customer.

As a business, a phone call offers you direct communication with your prospect or lead as opposed to web-based methods of engagement.

According to a recent study phone calls made to businesses from smartphones have reached 162 billion.

By 2022 that number surely has grown as smartphone adoption becomes more and more prominent.


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