Fully managed cloud-hosted solution
No impact on your 3cx PBX server
Offsite backups of your call data
Monthly subscription (no long-term contracts)
Custom portal themes & branding
Secure data encryption (in transit & at rest)
Data Retention & Performance
Historical data retention
180 days
360 days
Extend historical data retention period option
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Data processing interval
Every 30 minutes
Every 5 minutes
3CX live events integration
Account Types
3CX Extension
3CX Extension, External E-mail, Wallboard User
- Web Portal Manager
$25/mo
$25/mo
- Wallboard / Rotator
$25/mo
$25/mo
- 3cx Extension / Agent
$3/mo
$3/mo
User administration & management
Multi-factor authentication (MFA)
Role-based access control (RBAC)
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50+ pre-built 3CX reports
Advanced filtering & parameters
Scheduled report delivery
Multi-recipient subscriptions
Custom-developed reports (option)
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Interactive drill-down capabilities
Agent Readiness dashboard
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Historical trend analysis
-
Custom-developed dashboards (option)
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Synchronized metrics across wallboards
Total, percentage and average metrics
Advanced analytical metrics
-
Custom-developed Wallboards (option)
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Desktop client / agent extension
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Agent authentication tracking
MS SQL replication of raw 3cx tables
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Data streaming / subscriptions
-
Private cloud / VPN access
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Custom software development
-
Report subscriptions & history
Notification Alerts & history
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Data-driven alerts & triggers
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Custom event monitoring
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Email / Ticketing system support
Custom development support
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Customer data integration support
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