3CX SQL Replication –
Easy Access to Your Call Data

What Is 3CX SQL Replication?

When you use the 3CX phone system, it creates a lot of important information: who called, when they called, how long they talked, and more. Many businesses want to use that information to create custom 3CX reports, do 3CX compliance reporting, or save historical call data for long-term use.

Our 3CX SQL replication service helps you safely copy your 3CX call logs to your own Microsoft SQL Server. This makes it easy to run reports, analyze calls, or store long-term 3CX storage — all while keeping your phone system running smoothly.

In simple terms

We help you copy your 3CX phone data into your own SQL Server, automatically and safely — so you always have full control of your business call information.

3CX Replication Diagram

How Does 3CX SQL Replication Work?

We Already Copied Your Old Call Data

When we first set up your CCD system, we made a full copy of your 3CX data to SQL Server. We also converted it into a format that works well with SQL Server databases. This makes it easy for you to run reports or connect BI tools for 3CX database access.

New Calls Are Added Every 5 Minutes

Every 5 minutes, we automatically pull new call data from your 3CX system using non-intrusive data extraction. This is designed to avoid slowing down your phones or affecting call quality.

Your Copy Gets Updated Almost Right Away

Once the new data is in our system, we send it to your server using secure SQL replication. Most of the time, your data is only about 5 minutes behind your live calls — providing almost real-time 3CX call data.

Only Call Data, Nothing Else

We only replicate 3CX call logs — no settings, recordings, or other system data.

Safe for Your Production Phone System

Our production-safe replication never touches your 3CX phone server during daily updates. Your calls stay clear, and your phone system stays fast.

Designed to Protect 3CX Performance

We specifically designed our system to avoid any extra load on your 3CX server. Even though we could update more often, we’ve found that 5-minute updates are perfect for 3CX reporting integration, 3CX analytics integration, and business reporting needs.

How Do We Connect?

SQL Replication Over VPN
* Recommended *

We create a private, encrypted SQL replication over VPN tunnel between our server and your server. This is the safest, easiest, and most reliable way.

Public Internet with Certificates
* Not Recommended *

We can also send data over the public internet using SQL Server certificate encryption. However, this requires more technical work, more setup time, and extra fees. That’s why we only recommend it if VPN is not possible.

What Does It Cost?

Setup Fee

We charge for setup time (minimum 2 hours), but the exact time depends on your setup and how much time you will need to setup your receiving end.

Optional Extra Monitoring

For an extra fee, we can also watch your replication around the clock and fix any issues before they become problems.

Monthly Service Fee Includes

  • The data transfer
  • Secure connection maintenance
  • System monitoring
  • Technical support if something goes wrong
  • Rebuilding the system if your database changes

Why Use CCD SQL

Real-time reporting from 3CX for custom dashboards.
Fully secure SQL replication with non-intrusive data extraction.
100% production-safe replication — does not slow down your phones.
Create custom 3CX reports and connect to your BI tools easily.
Store historical call data for long-term 3CX storage and compliance.
Helps with 3CX compliance reporting and audits.
Fully managed service — we handle the hard parts so you don’t have to.

3CX SQL Replication – Pricing

We keep our pricing simple, transparent, and predictable - so you know exactly what you're getting.

Setup Fee

starting at $440 / one time

(includes 2 hours at $220/hour)

This covers full technical onboarding and secure connection
between our data center SQL server and your SQL Server.

What’s included
  • Firewall configurations on our end, and help with the configuration on your end
  • Establishing a secure, encrypted VPN tunnel (SQL-only traffic allowed)
  • Creating and verifying the push subscription for 3CX core table replication
  • End-to-end testing and validation

Note: Additional time (1–2 hours) may be required based on the complexity of your environment or if extended troubleshooting is needed.

Optional Add-Ons

Partner and MSP pricing available. Ask us about bulk licensing or reseller pricing.

  • 24/7 Monitoring & Proactive Support – $25/month
  • Additional related options and services (notifications, scripting, etc.)
  • BI & Compliance Reporting Consulting – Contact us for a quote

Monthly Service Fee

starting at $50 / month

(based on 3CX system size)

Our monthly pricing scales with your 3CX license size, which
correlates with the volume of call data and database size.

Pricing
  • Up to 24 SC (Simultaneous Calls): $50/month
  • 25–48 SC: $75/month
  • 49–96 SC: $125/month
  • Over 96 SC or multi-site environments: Custom quote available
What’s included
  • Near real-time SQL data replication every 5 minutes
  • VPN-based encrypted delivery (or SSL with certificates)
  • Monitoring and health checks of replication jobs
  • Automatic schema tracking and system recovery if needed
  • Ongoing technical support

Note: Partner and MSP pricing available. Ask us about bulk licensing or reseller pricing.